Dear Client please note that your Health benefits are linked to the Emirates ID. In order to check your status please go to portal and then Member Login.



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Is Aafiya an insurance company?
How can I enrol my company (dependents, individuals) with Aafiya?
How can I use my health insurance medical card?
How does the reimbursement process work and where can I get a reimbursement form?
What is the time limit to submit a reimbursement claim?
Where shall I submit my reimbursement form?
Can I use my health insurance card at any Hospital or Clinic?
How can I understand my network?
In case of emergency where shall I go and who shall I contact?
How do I understand the information mentioned on my card?
What does waiting period means?
What is Pre Existing and Chronic Condition?
What is a complete reimbursement claim submission?

We are pleased to provide you answers to some of the most commonly asked questions. If you have additional enquiries, please contact us at