While the stakeholders were considering making health insurance mandatory in UAE, it was vital to support the insurance companies to manage and facilitate a smooth claim process, considering the need of the hour - Aafiya was born in 2013.About Us
We believe in providing services beyond expectations.
Our 24*7 call center aims to serve you and answer all your medical insurance related queries and concerns round the clock.
As a growing organization, Aafiya would like to keep its stakeholders and other interested parties updated about its activities, including news media, information about corporate events, launch of new services and other developments throughout the Company.
We're grateful for all the support received and well-wishes and we assure you that we will strive to retain the confidence of our clients as well as the industry.
To keep up with the fast-paced life, we all need a few lifestyle changes. Welcome to Aafiya Health Blog and find out what's your health mantra for the week.Explore More
At Aafiya, we are determined to deliver the best-in-industry healthcare services by using an empathetic approach and by means of latest technology. We understand that at the time of urgent needs you require prompt and efficient assistance and that’s why we provide 24x7 customer care, quick approvals, network information via Aafiya App and Aafiya Kiosk placed at various medical service providers and much more. In addition to this, our lifestyle beneficiary programs such as Aafiya Health Blog and benefits at premium health facilities make us No.1 choice in Dubai.Contact Us
Thanking you all & especially Kimberly for all the support & assistance provided to me for my successful surgery at Aster Hospital Qusais. My surgery went well & was taken good care of at the hospital. Thanks once again to all. God BlessSaiyed Mohd. Idris
It has always been wonderful getting service from a good TPA and good backend officers. I would like to mention the name, Mr Dexter. We never get proper feedback from the Healthcare providers. It was one short sentence “Insurance rejected”. I never understood the value of Aafiya Customer care support unless I personally called up to check on the rejections and it was Mr Dexter who always supported in assisting and advising on the claims as well as the rejection part.Ritesh Pinto
I would like to extend my sincere gratitude to Dr.Jithin, Mr.Thomas, Dr. Dhawal, Dr. Kamaraj and Ms. Kim for the support of the Insurance claim of Aadhi Krishna Kishor. Thank you all of you for your good work and taking care of me in a good and timely manner. You are the best agent ever..Saritha Kishor
I would sincerely like to thank you for the outstanding services you did provide during the weekend yours. You are absolutely phenomenal in supporting me all the way to cool me down and ensure on weekends I don’t face any challenges from the pharmacy to secure approval for my mother’s medicines. Moreover, during the weekend you personally called and followed up if I managed to get the medicines. You are an asset for any company and keep up the good work.Akash Rajib Dutta
This is to commend Dr Dhaval for the outstanding assistance and exceeding the common service which he had given to us during these past few weeks. His promptness in queries and executing commands to other staff showed an excellent service that your company is capable of.Osama al Fadel
I would like to thank you and your company personnel at the customer services division for their excellent support. Your customer care executive for helping usZaid Alsalam
One of our CS Team member, has efficiently handled the first call from our DAHAB member through the Kiosk. She eloquently addressed the call and ensured that the DAHAB standards reflect through her courteous mannerism. Through this call she has set a new standard in handling the client issue which the call center and other members of the CS team need to outdo.Thumbay Hospital
Well explained with Dahab approach. Keep it up..appreciate the way of explanation starting with the congratulatory message.Roshni Mohandas
Appreciated on your team efforts to manage our cases, and notedDr.shahid
It was pleasure talking to you this afternoon, you have been very courteous and helpful, I wish to see more people like yourself.Mohammed Jawad
I write this email for thanking you deeply for all the support and help that you have given me through the insurance coverage and the approvals during my wife's delivery. We have a baby boy now.All the procedures were easy and stress free because of the service you provided.I thank all the members especially Dr. Muhammed for kindly considering the case when I approached Aafiya months agostephen
I am really thankful to ur team and specially to Mr. Utkarsh for his guidance and his hardwork and support to me for my insurance problem which has now been solved.I am really thankful to u all, and heartily thanks to Mr. Utkarsh May u achieve more success further!Bhavna Bhurani
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