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Who We Are

Aafiya TPA is a digitally driven Third Party Administrator, empowering insurance companies with end-to-end healthcare management solutions.
Why choose Aafiya?

GM's Message

At Aafiya, our mission is simple: to make healthcare easier, faster, and more transparent for everyone. Through innovation and technology, including AI and automation, we’ve streamlined healthcare administration to ensure seamless, efficient service for all our clients and members.
As we continue to grow, we remain committed to providing high-quality, personalized care while leading the way in healthcare innovation. We are proud of our progress and excited about the future of Aafiya.

Meet the Visionaries Driving Aafiya

Mr. Joseph Azar

Asst. General Manager

Ms. Jossy Alice Varughese

Head - Operations

Mr. Md. Maroof

Senior Network Manager

Twelve Years of Progress, Partnerships, and Purpose

2013
Established

Established, with an aim to revolutionize the healthcare process and bring about significant positive changes in the industry.

2014
Started Full-Scale Operations

Started full-scale operations and expanded our footprint in the insurance market. We also hosted our first Annual Conference on “Health Insurance Vision 2020,” setting a strong vision for future growth and innovations in the health insurance industry.

2015
Strategic Partnership

We formed strategic partnerships with new insurance companies, enabling us to serve a significantly larger number of individual policyholders.

2015
2nd Annual Conference

Organised 2nd annual conference on “Insurance sector in UAE - Innovative Ideas and strategies” to explore the new horizons in the Insurance market”

2016
Expansion

We moved to a larger space to accommodate our growing team and operations, reflecting our rapid expansion and commitment to better serving our clients.

2017
Opening Abu Dhabi Branch

We extended our reach in Abu Dhabi by opening a new branch, reinforcing our commitment to providing tailored insurance solutions to the community.

2018
Introduced "DAHAB"

Introduced "DAHAB" derived from its name, which denoted gold. We promised to deliver our services to gold standards, emphasizing the concept of wellness and lifestyle benefits attached to the member's card.

2019
Celebrated 5 Years

Celebrated our 5 glorious years of good health & success.

2020
25+ Prestigious Awards

Proudly celebrated the achievement of receiving over 25 + prestigious awards in the past five years, reaffirming our commitment to excellence and industry leadership.

2021
Automation and Digitalization

The automation and digitalization were expedited into our operations systems.

2022
New office

Moved to our new office.

2023
New Mission & Vision

Reinvented ourselves with a new mission and vision.

Vision: Be the First Choice TPA in the Health Insurance Industry.
Mission: To Simplify the Healthcare Journey.

2023
Celebrated Healthcare Journey

Celebrated decade of simplifying the healthcare journey with all our stake holders.

2024
TPA of the Year

Awarded as the “TPA OF THE YEAR” by Insuretek Middle East 2024.

2024
Organised Northern Emirates Providers Event

Successfully Organised Northern Emirates Providers Event 2024 to strengthen our relation and highlight our presence in Northern Emirates.

2025
Awarded Healthcare Innovation Leader in TPA Services

Awarded Healthcare Innovation Leader in TPA Services at the InsureTek GAIP Awards 2025 – a proud recognition of our commitment to smart, inclusive, and future-ready healthcare.

Overseas Partners

Ms. Ansari Shabnam Ateeq

My experience with the Aafiya team has been entirely positive. Their AI-based auto-approval system is not only efficient but also clinically sound. Unlike many providers, Aafiya doesn’t reject medical requests just to cut costs. I’m genuinely glad I chose Aafiya — and it was the most affordable option too. How great is that!

Ms. Ansari Shabnam Ateeq

Ms. Gini

I am highly impressed with the excellent service provided by this company. Their customer care team is exceptionally professional, polite, and efficient in resolving queries. The call center staff is always prompt in answering calls, ensuring that all concerns are addressed seamlessly. Highly recommended.

Ms. Gini

Ms. Biji Nair

I’m a doctor currently practicing at a leading hospital in Ajman and have been using Aafiya insurance for myself and my family. The approval process is consistently quick, and the service has been reliable. I’ve also observed the same level of efficiency and support extended to other patients with Aafiya coverage. I have not faced any difficulties so far.

Ms. Biji Nair

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Premium Administered
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Insurance Partners