Dear Client please note that your Health benefits are linked to the Emirates ID. In order to check your status please go to portal and then Member Login.



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“A customer is the most important visitor on our premises. He is not dependent on us.We are dependent on him. He is not an interruption of our work. He is the purpose of it.He is not an outsider of our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us the opportunity to do so.”

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if individual policyholder please mentioned INDIVIDUAL in company Name

Assistance Looking For

Escalation matrix
Complaints handling flow chart

Please click here to register a complain with Dubai Health Authority